PRIVACY POLICY
Neurotree & Care takes your privacy seriously.
This Privacy Policy explains what information we collect about you, why we collect the information and how we collect and use the information. This Privacy Policy is intended for individuals in the European Union.
If you live outside the European Union and choose to use the Sites in connection with this Privacy Policy, you do so at your own risk and understand that your information will be sent to and stored in the European Union.
This data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantees of Digital Rights.
Legitimation of data processing:
The legitimacy for the processing of your data is the consent obtained from the user. By ticking the corresponding box, users expressly and freely and unequivocally accept that your data are necessary to fulfill your request by the provider. The user guarantees that the personal data provided are truthful and is responsible for communicating any changes to them.
All data requested through the web service are mandatory, as they are necessary for the provision of the service, if not provided all the data, there is no guarantee that the information and service provided by the provider, are fully tailored to your needs.
The legal basis for the processing of data in the European Regulation 2016/679 of the European Parliament and of the Council.
Art 6.1 a) the data subject has given his consent to the processing of his personal data for one or more specified purposes;
Art 6.1 b) the processing is necessary for the performance of a contract to which the data subject is party or for the implementation at his request of pre-contractual measures;
Art 6.1 c) the processing is necessary for compliance with a legal obligation applicable to the controller.
Retention of data:
They will be kept as long as there is a mutual interest in maintaining the purpose of the processing. When they are no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure their complete destruction. The personal data provided by the interested party will be kept even if requested to be deleted by the same, limiting its treatment, only for the fulfillment of legal obligations and / or the exercise or defense of claims.
What are your rights when you provide us with your data:
The user is entitled to the following rights:
Right of Access, article 15 of the GDPR.
Right of Rectification, article 16 GDPR.
Right of Deletion (Right to be Forgotten), article 17 GDPR.
.- Right to Limitation of Processing, article 18 GDPR.
Right to Data Portability, article 20 GDPR.
Right of Opposition, article 21 GDPR.
These rights are:
To know if we treat your data or not.
Access to your personal data that we have.
To rectify your data that are not correct.
To request the deletion of your data or to withdraw the consent given.
To request the limitation of the treatment of your data, in which case they will only be kept in accordance with the current regulations.
with the regulations in force.
Portability of your data, they will be provided to you in a structured format, commonly used. We can also send them to the new person in charge that you indicate to us. It is only valid in certain cases.
You also have the right to file a complaint with the supervisory authority, www.aepd.es, if you believe that the treatment does not comply with current regulations.
To exercise your right the user must send a photocopy of your ID card or passport to:
PERSONAL INFORMATION
Personal Information We Collect. “Personal information” generally means any information that can reasonably identify you as an individual, and any other information that we associate with it. We collect categories of information from different sources.
Profile information and other content that you voluntarily provide to us, which may include:
Contact information when you register on our Site, such as your name, address, demographic information (such as your gender), date of birth, phone number and/or email address. If you submit any Personal Information relating to others in connection with the Sites, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Any information you provide in communications with us, via email, telephone or our whatsapp.
2. Information that is passively collected when you use the Site, such as by our web servers and by third party analytics tools we use:
Our system logs may record certain information about visitors to our Sites, including web request, Internet Protocol (“IP”) address, device identifiers, browser information, interaction with the Sites, pages visited, application usage and other. information; we may collect similar information from emails you receive from us that may help us track which emails are opened and which links recipients click on.
We use certain cookies, pixel tags and other technologies to help us understand how you use the Site and to allow us to personalize your experience. For more information about cookies, please visit our Cookie Policy.
3. We may collect information that does not identify you and is not associated with your personal information.
How We May Use Personal Information
We may use personal information as permitted by law, for the following business purposes:
To respond to your inquiries and fulfill your requests and to determine the effectiveness of our website.
How personal information may be disclosed
To the extent permitted by law, all of your personal information may be disclosed with the following categories of third parties:
To our affiliates for the purposes described in this Privacy Policy.
To our third party service providers who provide services such as website hosting, data analysis, infrastructure provision, IT services, customer service.
In connection with the essential purposes described above (e.g., to comply with legal obligations).
THIRD PARTY SITES AND INTEGRATIONS
Our Site may integrate third party video streaming services offered by certain partners, where indicated, such as YouTube. Please note that we do not control the content or privacy practices of such streaming services and you should be aware that such third party functionality may be subject to the privacy statements of such third parties.
The Sites may also link to third party websites, mobile applications and other online services or platforms. These links are provided solely as a convenience to you. We have no control over such third parties and are not responsible for the content, availability or security of third parties. Third parties may use your information for their own purposes, including behavioral or advertising purposes. If you choose to access any of the third party links available on the Sites, or if you provide Personal Information through these third party sites, applications or platforms, you do so subject to the privacy policies and terms and conditions of use of the owner. or operator, and not this Privacy Policy.
RETENTION PERIOD
We will retain your Personal Information for the period necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted for legal, audit or compliance purposes.
MINORS
If you are a minor user you must have the prior consent of your parents or guardians, before proceeding to the inclusion of your personal data on our website. The “Company” disclaims any liability for failure to comply with this requirement.
UPDATES TO THIS PRIVACY POLICY
We may periodically update this Privacy Policy. Any changes to this Privacy Policy will be effective when we post the revised Privacy Policy on our Site. Your use of the Site following these changes signifies your acceptance of the revised Privacy Policy.
CONTACT US
We welcome your questions, comments and concerns about privacy. If you have any questions about this Privacy Policy or our data practices, please contact us as follows:
You can send us an email at: susana@neurotreecare.com
Please note that email communications are not always secure, so please do not include credit card or other sensitive information in any email you send us.
This Privacy Policy applies to the processing of personal data by Neurotree & Care within its websites, app and any other electronic media or digital platform in which the company processes personal data
